International Journal of Electronic Customer Relationship Management : Impact Factor & More
eISSN: 1750-0672pISSN: 1750-0664
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Key Metrics
CiteScore 
2
H-Index
16
SJR
Q3Business, Management and Accounting (miscellaneous)
SNIP
0.56
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Topics Covered on International Journal of Electronic Customer Relationship Management
International Journal of Electronic Customer Relationship Management Journal Specifications
Indexed in the following public directories
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SJR
| Overview | |
| Publisher | Inderscience Publishers |
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Recently Published Papers in International Journal of Electronic Customer Relationship Management
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CLICK & PAY: discovering impact inside e-commerce shopper personality
- 1 Jan 2026
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Customer knowledge and business performance - the moderating role of firm size in Vietnam
- 1 Jan 2026
- International Journal of Electronic Customer Relationship Management
What makes users re-share online video advertising on Facebook An empirical study in an emerging economy
- 1 Jan 2025
- International Journal of Electronic Customer Relationship Management
Critical success factors in implementing a CRM solution: a case study
- 1 Jan 2025
- International Journal of Electronic Customer Relationship Management
Engagement in rhythm: decoding the drivers of customer loyalty in Spotify's music platform
- 1 Jan 2025
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Revolutionising consumer engagement through cutting-edge marketing strategies
- 1 Jan 2025
- International Journal of Electronic Customer Relationship Management
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